Terms - Cookies Policy

We take the privacy, including the security, of personal information we hold about you and our clients extreemly seriously.

We are TWP Agency Ltd, a business based in England, UK. In this cookie policy, we will refer to ourselves as 'we', 'us' or 'our'.

You can contact us in any of the following ways:

We take your privacy—and the security of any personal information we may collect—seriously. This cookie policy is designed to inform you about how we use cookies and similar technologies when you visit our website. You should read this policy carefully to understand how and why cookies are used, and how they may impact your data.


Key Definitions

The key terms we use throughout this policy are defined below for clarity:

  • Cookies: Small data files that are stored on your device when you visit our website. Cookies are used to help websites function properly, remember preferences, and collect information about how users interact with the site.

  • Personal Information: Any information from which a living individual can be identified. This may include names, email addresses, or other identifiers that are collected or inferred via cookies.

  • Data Controller: Under UK data protection law, this refers to the organisation (in this case, TWP Agency Ltd) responsible for deciding how personal information is collected and used.


Types of Personal Information We Collect via Cookies

Set out below are the general categories of personal information that may be collected through cookies, as well as their typical retention periods.

CategoryTypes of Data CollectedRetention
Identity InformationName, user ID (if applicable), gender, date of birth (if entered)1 year
Contact InformationEmail address, phone number, address (if entered into forms)1 year
Technical InformationIP address, browser type, device info, session duration1 year
Usage DataPages visited, time spent on site, interactions with elements1 year

Note: The retention period refers to how long cookies remain active on your device before being deleted or refreshed.


If you'd like to learn more about how we process data in general, please see our full Privacy Policy.

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Our office

  • Liverpool
    50-52 Bridge Road, Litherland
    Liverpool, England, L21 6PH